Typical call: dishwasher leakWater under the kitchen cabinets
A caller notices the dishwasher leaking and water seeping out from under the toe-kicks. The contractor pulls the toe-kick panels, extracts the cavity, scans the cabinet bases with a thermal camera, and sets up injection drying through small drilled holes so the cabinets can stay in place.
Typical call: upstairs overflowBathtub overflow soaks a bedroom carpet
A tub left running upstairs soaks the hall and bedroom carpet late in the evening. The contractor runs wand passes, then uses a weighted extraction tool to squeeze the pad. Because it is clean water caught fast, the pad is dried in place by floating the carpet with air movers.
Typical call: refrigerator lineHardwood starting to cup by the fridge
An ice maker line leaks behind the refrigerator and the hardwood next to it begins to crown and cup. The contractor takes pin meter readings across the floor, lays drying mats over the wet boards, and runs suction with a dehumidifier to bring the wood back toward its normal moisture content.
Typical call: washer overflowGray water across a finished room
A washing machine overflows and gray water spreads into a carpeted family room. Because it is Category 2 water, the contractor extracts the carpet, pulls and bags the pad, applies an antimicrobial, and dries the carpet for relay over new pad.